How much does delivery cost? And how long does it take? – Koko Black Chocolate

Method	Ships to	Delivery cost	Delivery time-frame
FREE Refrigerated Shipping for orders over $100*	Australia	FREE	VIC 1-4 days NSW/ACT 2-5 days QLD/NT/SA/TAS 4-6 days WA 7-9 days (delivered 7 days a week 7am-7pm)
Same Day Shipping Order before 12pm Monday-Friday	Metro Melbourne	$25	Same day (6am-7pm)
DHL Express Delivery Order before 1pm Monday-Friday	Metro locations (excl. TAS & WA)	Varies based on weight and delivery location	1-3 business days
Refrigerated Shipping*	Australia	$15	VIC 1-3 days NSW/ACT 2-5 days QLD/NT/SA/TAS 4-6 days WA 7-9 days (delivered 7 days a week 7am-7pm)

Our warehouse needs 1-3 business days to pack and process orders for dispatch (excluding Same Day which is processed same day, and DHL Express which is processed same or next day). The timeframes above are for delivery only once orders have been dispatched.

We do not dispatch on weekends or VIC/national public holidays.

* Some areas are outside of our refrigerated service radius and will be dispatched with Australia Post Express Post. This service is not refrigerated, but orders will be packed with insulation and ice packs.

This includes TAS, NT, Far North QLD, as well as any regional areas, parcel lockers or PO box addresses. This also includes orders placed with incorrect address information, such as incorrect suburbs or postcodes.

While we will do what we can to ensure your order is delivered on time, Koko Black cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

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