|Ship to||Delivery cost||Delivery time-frame|
|Domestic orders over $100||FREE||
Refrigerated Shipping (VIC, NSW, ACT, QLD, SA, WA, NT, TAS)
Excludes same/next day delivery
|Melbourne metro||$25||Same day for orders placed before 12pm AEST* Monday-Friday (excluding public holidays)|
|Domestic orders in metro locations||Varies based on weight and delivery location||Next business day for orders placed before 1pm AEST* Monday-Friday (excluding public holidays)|
|VIC||$15||1-3 days from dispatch|
|NSW/ACT||$15||2-5 days from dispatch|
|QLD||$15||4-6 days from dispatch|
|NT||$15||4-6 days from dispatch|
|SA||$15||4-6 days from dispatch|
|WA||$15||7-9 days from dispatch|
|TAS||$15||4-6 days from dispatch|
Please note: while most orders are ready to dispatch within 1-2 business days from our Creative Centre in Melbourne, depending on what time your order is placed and what products you ordered, some orders may take additional time to prepare. We pack and ship orders on weekdays, excluding public and bank holidays.
While we will do what we can to ensure your order is delivered on time, Koko Black cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Our refrigerated delivery partners deliver 7 days a week, 8am-6pm.
* Cut off times for same/next day delivery orders placed on Valentine's Day, Christmas Eve and Easter Thursday is 11am.
Due to government-imposed restrictions in varying states, there may be delivery delays.