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  1. Koko Black Chocolate
  2. Frequently Asked Questions
  3. Online Orders

Online Orders

  • Can I get gift bags with my online order?
  • How will COVID19 and lockdowns affect my order?
  • Has my order gone through successfully?
  • Can I add a gift message to my order?
  • Can I send a gift anonymously?
  • Can I add something to my order once it's been placed?
  • I've placed my order but the shipping/billing details are incorrect. How can I change my details?
  • Where do you deliver?
  • How much does delivery cost? And how long does it take?
  • Will my order be shipped straight away?
  • How can I track my order?
  • What if I am not home to receive my order?
  • My order is wrong!
  • Can I return an online order in store?
  • Can I order a gift voucher online?
Koko Black Chocolate